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Frequently Asked Questions

How do I know if my child needs speech or language therapy?

​Your child may benefit from speech/language therapy if you answer “yes” to one or more of the following questions:

  • Is your child behind in meeting speech and language milestones?

  • Does your child have limited words or primarily use gestures to communicate?

  • Do you or others have difficulty understanding your child?

  • Does your child have difficulty saying certain sounds?

  • Is your child having difficulty understanding what is being said or following directions?

  • Does your child avoid social interaction or have difficulty interacting with peers?

  • Is there a family history of speech and/or language disorders?

  • Does your child have another condition that puts her/him at risk for a speech/language disorder, such as a genetic disorder or Autism?

 

These are only general areas of concern. Please schedule a free consultation to discuss your concerns and determine if an evaluation or therapy is recommended. ​

What areas do you offer in-person therapy?

We service many neighborhoods throughout Los Angeles, County. Teletherapy is also available and provided to anyone anywhere in California.

Do you accept insurance?

We are currently an out-of-network provider. We will provide you a superbill as a statement of your services. You can submit the superbill on your own behalf to your insurance company for out of network reimbursement. We recommend checking your out-of-network benefits with your insurance company. 

Do you accept Regional Center services?

We are currently vendored with Frank D. Lanterman and East Los Angeles Regional Centers and servicing several zip codes within their catchment areas.

Is an evaluation required prior to services beginning?

All new clients must be evaluated prior to treatment unless an evaluation has occurred in the last six months in the areas of concern. Evaluations are a very important part of the treatment process as they allow us to determine the underlying cause of a child's challenges. \

What is your attendance/cancellation policy?

While we understand that illnesses and emergencies occur, we respectfully request that you avoid frequent cancellations or “no shows”. We require 24-hour notice to avoid a cancellation fee. Whenever possible, we will work with the family to move in-person sessions to teletherapy to ensure there is no disruption in care. Advance notification for any cancellations resulting from a conflicting appointment, vacation, obligations for work or family, or any other event is always appreciated. Please refer to our attendance policy in your intake paperwork for additional information. 

Privacy Policy

Our company at this website address: https://www.socialbutterflytherapy.com/ highly respects the privacy of all visitors. When visitors complete and submit information on the “Let's Chat” and “Contact Us” form, personal data is collected which includes names, email addresses, and websites.  The personal data mentioned above is collected for the purpose of the company being able to respond to comments, questions, and/or concerns submitted by visitors on this site. Your personal data will not be shared or sold. Additionally, your information will not be shared unless required by law or to prevent harm to others.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Cookies

If you submit your information on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again if you choose to submit your information.

 

If you do not want us to process your data anymore, please contact us at admin@socialbutterflytherapy.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Contact Information

If you have any questions and/or concerns about the privacy policy, please do not hesitate to contact us at admin@socialbutterflytherapy.com

COVID-19

We are following the recommendations of the Centers for Disease Control  and Prevention (CDC) on prevention steps, including following strict handwashing procedures,  wearing personal protective equipment such as gloves, masks, and face shields when interacting with our clients. We use bleach and alcohol-based cleaning protocols to disinfect and sanitize treatment materials between visits.  We will continue to follow CDC recommendations as they are updated.  While we have put in place strict preventative measures to reduce the spread of COVID-19, it  cannot guarantee that you or your child(ren) will not become infected with the virus.  You and your child's health & safety are our top priorities. At this time, we are offering assessments and therapy via telehealth (i.e., video conferencing software) for families that are social distancing. Assessment and therapy services remain at the highest levels of care and security. During our consultation call and/or evaluation we will determine if teletherapy is a good fit for your child's goals and needs. 

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